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1. Full-process service guarantee for products

2026-01-31 Page Views: 300

(I) Product Unloading and Warehousing Standards - Unloading Operation Standards: Clarify the requirements for unloading and stacking tiles, establish guidelines for handling with care to avoid product damage, and adapt to the characteristics of all categories of Grescao tiles (including slate, antique brick, microcrystalline stone, etc.)


- Warehouse management guidelines: Leveraging the intelligent warehouse advantages of Gesitao, we clarify the requirements for product storage environment, stacking height, moisture and dust prevention, to ensure stable product quality during transportation and storage


(II) Product Processing Service Standards


- General cutting operation specifications: Clarify tile cutting tools, processes, and precision requirements to avoid chipping and damage during the cutting process


- Key points for processing specialized products: Develop exclusive processing standards for different series of products such as Gessita microcrystalline stone, rock slab, and homogeneous tiles, including detailed requirements for chamfering, edging, and hole drilling, to adapt to the process characteristics of the products


(III) Guidance for the entire construction process


- General paving guide: covering core processes such as preparation before paving, base layer treatment, paving technique, and expansion joint reservation for various types of Gessao tiles, following industry norms and corporate standards


- Special paving specifications:



  Guide for laying stoneware tile on medium-sized walls: Clarify the laying process, selection of bonding materials, and key points for preventing and controlling hollowing


  - Management specifications for ceramic tile installation on walls: Standardize the installation process and fixing methods to ensure the firmness of wall tiling, and adapt to the needs of Gessao interior wall tiles and floor tiles for installation on walls


  - Precautions for laying tile background walls: For specialized products such as Gessato slabs and wood-grain tiles used for background walls, clarify details such as layout, laying, and protection


  - Guidelines for laying continuous pattern products: For the infinite continuous pattern series such as Gessato Zhenpin Rock Slab, clarify the requirements for continuous pattern arrangement, number verification, and laying direction


- Construction and maintenance specifications: Clarify the maintenance time and environmental requirements after tile paving, including details of maintenance for 24-48 hours after tiling with adhesive, to avoid improper maintenance affecting the paving effect


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