(1) Exclusive decoration service for homeowners - Essential manual for homeowner decoration: It includes a comprehensive guide on tile selection, matching, laying, and maintenance throughout the decoration process, adapting to the characteristics of Gessato products and various home styles

- Product maintenance specifications: Develop exclusive maintenance guidelines for different series of products such as Gessato real stone series, slate, and antique brick, including daily cleaning, stain treatment, and precautions against scratching and smashing

(II) Commitment to high-quality engineering services

- Project quality commitment: Strictly adhere to engineering construction standards, implement a sample-based guidance system, enhance process handover inspections, and bear corresponding responsibility for the quality of construction work

- Engineering service guarantee: Clarify the entire process of engineering order docking, product supply, construction guidance, and after-sales follow-up services, adapting to various engineering scenarios such as high-end residences, star hotels, and commercial chains

- Quality assurance service commitment: Clarify the warranty period and scope for engineering and retail products, ensuring free repairs and replacements (due to non-human factors) within the warranty period, with prompt response